09bit's Privacy Policy
Read our full privacy policy in detail — how your personal information is collected, stored, and kept secure.
Introduction and Scope
09bit is a trusted online casino and betting platform serving users in Bangladesh. We place the highest importance on the privacy of our users. This privacy policy ("Policy") explains how 09bit collects, uses, discloses, and protects your personal information.
This policy applies to all individuals who access our website 09bit.cam or use any of our services. If you register on this platform, place bets, play games, or use our services in any way, you are agreeing to the terms of this privacy policy.
We may update this policy from time to time. We will notify you appropriately of any significant changes. The latest version of the policy will always be available on this page.
What Information We Collect
2.1 Information Provided Directly
Information you provide directly at the time of registration and while using our services:
- Full name and date of birth
- Email address
- Mobile number
- National ID or passport number (for verification purposes)
- Residential address
- Payment information (bKash, Nagad, Rocket, bank account)
- Messages sent via live chat or email
2.2 Automatically Collected Information
When you use our platform, we automatically collect the following information:
- IP address and device identifier
- Browser type and operating system
- Page visit history and session duration
- Information obtained from cookies and similar tracking technologies
- Gaming activity logs (bet amounts, game history)
- Transaction records
Purpose of Data Use
09bit uses your personal information for the following purposes:
3.1 Account Management and Verification
We use your information to confirm your identity and keep your account secure. This includes age verification — only individuals aged 21 or above may use our platform. This information is also used to detect suspicious activity and prevent fraud.
3.2 Processing Financial Transactions
We use your payment information to process deposits, withdrawals, and other financial transactions. Our payment partners include bKash, Nagad, and Rocket. All transactions are secured through SSL encryption.
3.3 Providing Customer Support
Our 24/7 live chat support team uses your information to resolve your issues. This information is also required for email communications and technical support.
3.4 Meeting Legal Obligations
We retain your information to comply with Anti-Money Laundering (AML) regulations and other applicable legal obligations. Information may be provided to authorities upon request where applicable.
3.5 Platform Improvement
We analyze user experience to improve the quality of our services and website. This includes reviewing gaming patterns and resolving technical issues.
Cookies and Tracking Technologies
A cookie is a small text file stored in your browser. 09bit uses the following types of cookies:
Essential Cookies
Essential for the basic functionality of the platform. Used for login sessions, security tokens, and form protection. These cookies cannot be disabled.
Functional Cookies
Used to remember your preferred language, theme, and other personalized settings.
Analytics Cookies
Used to analyze traffic and user behavior on our website. This information is processed anonymously and in aggregated form.
Security Cookies
Used for fraud detection and account protection. Controls access to the same account from multiple devices.
You can reject cookies by changing your browser settings. However, doing so may limit some functionality of our platform.
Sharing Information with Third Parties
09bit never sells your personal information to third parties for commercial purposes. However, information may be shared in the following limited circumstances:
5.1 Payment Processors
Necessary information is shared with our payment partners such as bKash, Nagad, and Rocket to complete financial transactions. These processors are also required to comply with their own privacy policies.
5.2 Legal Authorities
Information may be provided to competent authorities in cases of court orders, government directives, or other mandatory legal requirements. In such cases, we will provide only the minimum information legally required.
5.3 Security and Fraud Prevention
Information may be shared with relevant agencies for the purpose of investigating account fraud, money laundering, or other financial crimes.
5.4 Business Transfers
In the event of a transfer of ownership, merger, or acquisition of 09bit, user information may be transferred to the new ownership. In such cases, we will notify you in advance and the terms of this privacy policy will remain in effect.
Data Security Measures
09bit takes industry-standard technical and organizational measures to protect your information. Our security framework is as follows:
SSL/TLS Encryption
Our entire platform is secured through 256-bit SSL encryption.
Firewall Protection
Advanced firewall technology protects servers from unauthorized access.
Password Hashing
Your password is never stored directly — only an encrypted hash is kept.
Continuous Monitoring
Our security team monitors system activity 24/7 to detect suspicious behavior.
We strive to maintain the highest security standards. However, no method of transmission over the internet is 100% secure. If you become aware of any security breach, please notify our support team immediately.
Data Retention Period
09bit retains your personal information only for as long as necessary. The following factors are considered when determining the retention period:
- Information required to provide the service is retained for as long as your account remains active.
- Even after an account is closed, certain information (such as financial transaction records) may be retained for at least five years to meet legal obligations.
- Some information may be retained for an extended period for the purpose of fraud prevention and security.
- Analytical data may generally be retained indefinitely after being anonymized.
- Once the designated retention period ends, information is securely deleted or anonymized.
Your Rights and Controls
As a user of our platform, you have the following rights:
8.1 Right to Access Information
You may find out at any time what information we hold about you. To make this request, contact our support team via live chat or email.
8.2 Right to Correct Information
If the information we hold about you is incorrect or incomplete, you may request a correction. Many details can be updated directly from your account settings.
8.3 Right to Delete Information
In certain circumstances, you may request the deletion of your personal information. However, we may be required to retain certain information for a specified period due to legal obligations.
8.4 Right to Object to Processing
You may object to marketing communications or certain types of data processing. Contact us and we will take appropriate action.
8.5 Right to Close Your Account
You may request to close your account at any time. Even after an account is closed, certain information may be retained for a specified period to meet legal requirements.
Protection of Minors
09bit strictly provides services only to individuals aged 21 or above. We do not knowingly collect any personal information from minors.
Age verification during the registration process is part of our primary security measures. If we are informed or become aware that a minor is using our services, we will immediately close the relevant account and delete any information collected.
If you believe a minor is using our platform, please contact our support team immediately.
Changes to the Policy
09bit reserves the right to modify or update this privacy policy at any time. For any significant changes, we will notify you in the following ways:
- Through a special notice on our website.
- By sending a notification to your registered email address.
- By updating the "Last Updated" date at the top of this page.
Continued use of our platform after any changes will be taken as your agreement to the updated policy. If you do not agree to the new policy, you have the right to close your account.
Privacy-Related Contact
Contact Us
If you have any questions, concerns, or requests regarding this privacy policy, our support team is always ready to help.
Live Chat: 24/7 support available in Bengali
Email: [email protected]
Privacy-related requests are generally processed as quickly as possible. For urgent matters, please contact us via live chat.